UX Method

EDUCATION

● Usability Testing
● Persona & Scenario
● Heuristic Evaluation
​● Interface Prototyping
● Survey
● System Evaluation
● Website Analytics

Tools

● Photoshop
 ● Dreamweaver
 ● DaVinci Resolve
● iMovie
​● PowerDirector 365
 ● Pinnacle Studio
​● Microsoft Suite
● Wordpress

Programming

● Java
 ● HTML/CSS

University of Tennessee, Knoxville
Master of Science: Information Sciences (ALA accredited)
Associations: Tennessee Library Association

Buena Vista University
Storm Lake, IA
BFA Communication: Theatre Studies & Art Therapy

WORK EXPERIENCE

          University of Tennessee, Knoxville
              Usability Testing & Evaluation
                    Fall 2021

Assess information systems from a user-centered design perspective using methods including usability testing, heuristic evaluation, and web analytics. Focus on usability testing and its various techniques including Think Aloud protocol, performance testing, and face-to-face testing.

          Lawrence Public Library
              Teen Services Librarian
                    2021-2022

• Creates well designed & usable interfaces
• Creates complete visual designs and web-ready graphics
• Conducts regular web analytics to identify opportunities for improvement​
• Manager of TikTok Social Media Page

          The Saint Louis Public Library (Central)
              Teen Specialist II Supervisor
                    2019-2021

• Filmed & edited videos for YouTube Channel
• Utilized photoshop to create marketing material​
• Led coding workshops using Java for teens/tweens
• Facilitated animation, filmmaking, and video game design camps for teens
• Managed teen YouTube Channel

              Young Adult Services Provider
                    2017-2019

• Updated Twitter
• Updated teen blogs using WordPress
• Conducted regular web analytics for a monthly report​

          UrbArts
              Marketing Intern
                   2015

• Technical assistant
• Discovered marketing and sales strategies by conducting user research studies using surveys
• Conducted usability research studies for the venue​